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Testimonials

We pride ourselves for our integrity and our professionalism, but do we really deliver? If you are considering contracting Rafaill & Associates, LLC for your business or organization, we encourage you to contact any of our clients to find out about their experience with us. A few client comments follow, starting with the most recent:

"I first met William Rafaill while writing a grant that would include creating a web site. Working with him on the White Lake Environmental History Project has been wonderful. We gave him our ideas, sent him some information and a web site appeared. It was easy to explain to him what we wanted and his explanations to us were exactly on point and not overly technical. I know he is very dedicated because I can send him something when I am working late at night (many times the only time I have), expecting him to get it in the morning, and he answers back right away. He has created exactly what we wanted and needed and has worked very easily with us. I highly recommend him for anyone who needs a new web site or one reworked. Top Qualities: Great Results, Personable, Creative" SW, White Lake Community Library

"I am thrilled that we chose Rafaill & Associates to create a website for the White Lake Environmental History Project! Bill and his associate, Colette Kufahl, have been a tremendous asset to the project and helped us to develop the perfect website for our project, from graphic elements to organization. He also kept us on schedule and made sure we met our deadline of getting the site done in time for our project kickoff - very much appreciated! He did this regularly and diplomatically. Finally, he really wants us to have a top-notch website and it shows in the process and the final product. I would definitely and enthusiastically recommend Rafaill & Associates! Top Qualities: Great Results, Personable, Expert" TC, Great Lakes Consulting

"Rafaill & Associates exceeded all my expectations. Bill is very personable, takes his work to heart. Took my ideas and molded them into product that I truly am proud of. Very patient with a computer illiterate client and gently led me down the path of website construction. I truly feel that his enthusiasm for my project was as much his as mine. Top qualities: Great Results, Personable, Creative", MC, Mike's Family Pharmacy

"I was very pleased working with Rafaill & Associates. Bill Rafaill took the time to meet with me even before our organization decided to hire him, just so he could get started on brainstorming ideas. That commitment impressed me. After we hired his company to create our new website, Bill continued to impress me with his accessibility, his ability to keep us on track with meeting goals and budget constraints.", JM, Albion Historical Society

"Bill is an excellent web designer, working with me to improve my website and promote my business. He is friendly and approachable, and always takes great care to answer any questions and make sure I was/am happy with the finished product. I highly recommend Rafaill & Assoc. to anyone looking for help in designing a marketing plan or website. Top Qualities: Great Results, Personable, Expert", MS, Attorney

"Bill is the utmost professional. He provides web services for the Howmet Playhouse and his passion and dedication to the success of the Playhouse is evident in the service he provides for this community resource. He is timely, professional, and a pleasure to work with, and brings creativity and realism to our business relationship. I appreciate Bill's work ethic and flexibility and his dedication to the arts." KT, Howmet Playhouse

“Bill Rafaill has been my 'go to' person from day one for all my website building and maintenance. He is very knowledgeable and professional. At the same time Bill has been easy to work with and doesn't speak 'over my head' with technical jargon. He has recommended areas of improvement for my website that are very helpful and maximized my presence on the internet. I highly recommend Bill Rafaill of Rafaill & Associates for any website analysis and building." JJ, Superior Interiors

"William (Bill) is a detailed oriented person that is very versed in his line of work and connected as well. If he can't get the job done, he knows who can. Bill is patient, prompt and very reasonable, personally and from a cost perspective. I will use Bill's services again. Top Qualities: Personable, Good Value, High Integrity." DL, Kidsville News West Michigan

"When the Forks Senior Center, a 501 (c )(3) nonprofit in Albion, Michigan received a Federal grant to establish a Web site, Dr. William (Bill) S. Rafaill came highly recommended to our Board of Directors. From the time Bill became involved with the project as a professional consultant, he worked diligently to design a comprehensive, yet eye-catching Web site. Even under stringent grant requirements, Bill was able to produce and meet deadlines in a most professional manner. Our organization highly endorses Dr. Rafaill's skills and professionalism." MR, Forks Senior Center

“William Rafaill is incredibly motivated and committed to building upon his growing list of design and Web development skills. He brings passion, quality, and insight to the variety of projects on which we've worked.” NR, Albion College

"Mr. Rafaill has been a tremendous resource. His ability and willingness to outline and implement all the necessary steps to update and make useful the 5C website has been most valuable. Not only have I relied on his thorough understanding of web development issues, I have depended on his teaching skills. He has been patient yet forthcoming in his recommendations. The CCCCC has benefited and enjoyed working with Rafaill and Associates.” JH, Calhoun County Cancer Control Coalition

“Instead of taking the easy way out and recommending the current "trendy" short-term fix, Bill always digs deep to find the thoughtful, long-term solution to a client's need. I would trust Dr. Rafaill to take on and find a solution for any tech task.” LS, Artisson, LLC

“Bill Rafaill is one of those individuals who will go the extra mile without even thinking about it-it's just what he does. His work ethic is paramount, his people skills well-rounded and easy-going. I've been fortunate enough to work with Bill for the past year, and I can't say enough about his knowledgeably, his dedication to his clients, and his willingness to share his vast experiences and skill with those around him. I give William S Rafaill the highest recommendation, and suggest that you do yourself the favor of working with him in the near future!” CD, Howmet Playhouse

“I have had the pleasure in working with William Rafaill on several occasions. His recommendations have been both helpful and useful. As a valued member of our Chamber, I would highly recommend him as he is knowledgeable and a talented professional in the field of website development and graphic design. William is a very considerate, community minded individual and I look forward to a continued working relationship with him.” AL, White Lake Area Chamber of Commerce

"It was my privilege to have supervised Dr. Rafaill (Bill) from 1996 to 2003 in his role as Director of Technology Training Services for Georgetown College. I had great confidence in Bill’s organizational and managerial skills. His duties and responsibilities included technology training for all faculty, staff, and students, as well as, managing the operations and staffing of student computer labs. He was dedicated to furthering the technology skills of our campus community." GH, Georgetown College


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